Support

We provide customer support for:

  • Premium memberships
  • Store merchandise orders

We encourage free users to utilize the Feedback forum section.

This is not the place to ask for personal advice. This is for technical, billing, or shipping questions related to your purchase or membership. Tickets that do not fit these guidelines will be closed without response.

Support Hours

As of June 2018, we try to respond to most support inquiries within one business day, but hours might fluctuate depending on a variety of factors. Rest assured that your ticket has been received and will be responded to as promptly as possible.

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