Support

We provide support for paid products and services such as:

• Premium memberships
• Store merchandise
• Weekly support group memberships

We do not currently have the capacity to provide dedicated support to the 100,000s of people who utilize our website for free. We encourage free users to utilize the Feedback forum section.

Please note that this is not the place to ask for recovery or other personal advice. This is for technical, billing, or shipping questions related to your purchase or membership. Tickets that do not fit these guidelines will be closed without any response.

Need support?

We provide support via our support ticketing system. We do not currently have a public phone number. As of December 2020, we try to respond to most support inquiries within one or two business days (Monday-Friday), but hours might fluctuate depending on a variety of factors. Rest assured that your ticket has been received and will be responded to as promptly as possible. We look forward to hearing from you!